FROM PROBLEM TO FINISHED PRODUCT.
Role: UX Researcher
Tools: FigJam, Paper + Pencil
This is a project I tackled to show my research process and different artifacts and methodologies that I include across an entire product lifecycle from problem and ideation through launch and beyond.
My first step was to look at the problem at hand and create an initial hypothesis. I then brainstormed and mapped out my research plan with paper and pencil. I tend to think better this way, or through white boarding before moving to the computer.
Next, I moved into FigJam and began projecting how my role as a researcher would fit in with others on the team and what each role would take on on a high level. This way I was able to establish a timeline, agile project plan, and the need for a budget.
I dove into how I would incorporate design thinking, qualitative and quantitative iterative testing, and gather market data in form of competitive analysis to craft a value proposition.
The output included a user flow and very MVP wire frames. This process also included user interviews, usability testing, and collaboration as well as sign-off with the product managers, development, stakeholders, and others.
![Sketched out on paper and post-its of initial brainstorm for research process](https://cdn.myportfolio.com/5940f32a-2063-4913-8385-3b7cc8600619/96036440-ed51-4a46-999a-0d1e71d143cf_rw_1920.png?h=3ef237e3cf2207e0964f42ea08bc9b76)
Brainstorming and Planning
![Example of an agile project plan](https://cdn.myportfolio.com/5940f32a-2063-4913-8385-3b7cc8600619/adef5274-cfaa-46bd-b275-6bc1d1b1a9c9_rw_1920.png?h=26ff2030de78d0097701eaa6ba916595)
Agile Project Plan
![Description of iterative testing illustrated with post its and arrows](https://cdn.myportfolio.com/5940f32a-2063-4913-8385-3b7cc8600619/51469d19-5431-43e2-b467-8414b5cbac6c_rw_1920.png?h=de0a1032552bdf52730cc54f90c37d95)
Iterative Testing
![post its and page callouts showing ecommerce funnel](https://cdn.myportfolio.com/5940f32a-2063-4913-8385-3b7cc8600619/425cd463-467a-4005-afc8-1ab7c3bb84f2_rw_1920.png?h=c5a5e1940ab0b2ffee3c031fb4a17fca)
How the application would live in the ecommerce funnel
![Wireframe/user flow of screens in an app](https://cdn.myportfolio.com/5940f32a-2063-4913-8385-3b7cc8600619/9127f69a-9bc9-4561-af9c-5c6bdefb0123_rw_1920.png?h=b4c67ac41d920f9a7647737a92993209)
User Flows / Wire Frames
![Image of text of questions defining what is necessary for success criteria](https://cdn.myportfolio.com/5940f32a-2063-4913-8385-3b7cc8600619/9c594628-6e0b-4bcc-ba08-dc2ca53fae01_rw_1920.png?h=685bc0b62c9f9b077cc89a7813852f92)
Success Criteria